Privacy Policy

Last updated: 14 January 2025

Fiks Training (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://fikstraining.co.za.

1. Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, phone number, and any information you provide when contacting us or signing up for classes, memberships, or newsletters.

  • Usage data such as IP address, browser type, pages visited, and time spent on the website.

  • Any information voluntarily submitted through contact forms, booking forms, or surveys.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and communicate with you

  • Provide our services, classes, and training programs

  • Manage memberships, bookings, and payments [if applicable]

  • Improve our website, services, and user experience

  • Send relevant updates, promotions, or information (you may opt out at any time)

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service providers who assist us with website hosting, email communication, or payment processing

  • Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for the purposes specified.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage patterns

  • Enhance user experience

You can choose to disable cookies through your browser settings, although this may affect website functionality.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. However, no method of electronic storage or transmission is completely secure.

6. Your Rights (POPIA Compliance)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Object to the processing of your personal information

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Fiks Training
Email: [info@fikstraining.co.za]
Website: https://fikstraining.co.za